“Flexibility of the Supply Chain and Its Impact on Customer Delight Analytical Study”. Journal of Al-Rafidain University College For Sciences ( Print ISSN: 1681-6870 ,Online ISSN: 2790-2293 ) 53, no. 1 (August 17, 2023): 129–140. Accessed April 29, 2026. https://jrucs.iq/index.php/JAUCS/article/view/564.