“The Effect of Integration of The Balanced Scorecard With QFD Function in Improving the Performance of Economic Units and Achieving Value for the Customer”. Journal of Al-Rafidain University College For Sciences ( Print ISSN: 1681-6870 ,Online ISSN: 2790-2293 ) 43, no. 2 (October 6, 2021): 176–205. Accessed May 1, 2026. https://jrucs.iq/index.php/JAUCS/article/view/149.