The Effect of Management Information Systems on Enhancing Organizational Performance

Abstract

This study aims to analyze the effect of Management Information Systems (MIS) on enhancing organizational performance through an applied investigation of the perspectives of employees at the Ministry of Higher Education and Scientific Research in Erbil, Kurdistan, Iraq. The study is based on the hypothesis that the implementation of highly efficient MIS can contribute to improving the effectiveness of organizational performance. To achieve this, a theoretical framework was developed comprising five dimensions representing the components of MIS: hardware, software, processes, data, and personnel. The study measured the impact of these dimensions on organizational performance using correlation analysis and linear regression.

A quantitative research was adopted, and data were collected through a structured questionnaire distributed to a sample of 250 employees from various functional levels within the ministry, after verifying the instrument's validity and reliability.

The results revealed statistically significant positive correlations between all MIS components and organizational performance. The direct causal effect was limited to the "data" and "personnel" dimensions, while the "hardware," "software," and "processes" dimensions did not exhibit a significant direct effect. Furthermore, the findings indicated that MIS accounts for approximately 46.9% of the variance in organizational performance. Based on these results, the study recommends focusing on enhancing data quality and improving employee competencies, in addition to reviewing the mechanisms for activating and utilizing the system's technical components to ensure their tangible impact on performance. The study also suggests conducting future research across different sectors and expanding the theoretical model to include mediating and moderating variables, thereby deepening the understanding of the relationship between MIS and organizational performance.