Requirements for Knowledge Management Systems According to the ISO 30401:2018 Standard and its Role in Enhancing High Performance Work Systems - Applied Research in the General Foodstuff Trade Company - Iraqi Ministry Of Commerce

Abstract

The current research focuses on testing the impact of knowledge management system requirements according to the standard specification ISO30401:2018 with its dimensions (leadership, planning, support, process, and improvement) in enhancing high-performance work systems with its dimensions (selective recruitment, intensive training, performance evaluation, career path opportunities, and employee participation) in the General Company for Foodstuffs Trading affiliated with the Iraqi Ministry of Trade. To achieve this goal, a questionnaire was prepared and distributed to the research sample that included employees with the title “M. Manager” from the fourth grade and above, amounting to 235 employees out of the community of 518 employees. A set of descriptive and analytical statistics was relied upon, represented by percentages, standard deviation, arithmetic mean, and relative importance, through the use of statistical programs (SPSS, Amos 26). The results proved the validity of the research hypothesis that there is a positive impact of knowledge management system requirements in enhancing high-performance work systems.